Trades · Vehicles and transport
The CRM for your trade
The CRM built for couriers
Without Standin
You are weaving through traffic on a delivery. A shop wants a regular pickup and the request never gets logged.
With Standin
Standin builds a CRM made for couriers: your orders, your quotes and your deposits, in your own words. When requests pile up, it answers them and prepares the file, so you stop losing an order just because you replied too late.
Free plan, no credit card required.
What your CRM tracks for couriers
Your CRM fields, already in place.
- Pickup address
- Drop-off address
- Type of parcel
- Deadline
- Rate
Add, rename or remove any field at any time.
Built for how couriers really work
Ordinary client-tracking software is designed for salespeople. For couriers, it misses the point: you are not running a sales funnel, you are running orders, deposits and deadlines. Standin starts from your trade and sets up the steps and fields that actually matter, like "Pickup address" or "Drop-off address".
The copilot takes over when your hands are full. It reads your emails and messages, answers everyday questions in your tone, and fills in the client's file before you have even reached for your phone. You review, you approve, and nothing is sent without your agreement.
Live demo
How a case flows for couriers
What the CRM for couriers looks like
Here is how a case typically flows for couriers. Every step stays editable: rename it, reorder it or remove it to match the way you work.
- 01Request
- 02Quote
- 03Confirmation and deposit
- 04Preparation
- 05Service
Order
Messages received
Message received
“Hello, I would need an order for the 18th. There would be about twenty of us. Could you tell me whether that is possible and how much?”
Reply drafted by the copilot
“Hello Emily, the 18th is still free. For around twenty people I will put together a costing today. Let me know if there are any particular requirements and I will build them in.”
Record filled in by the copilot · Request
- Type of parcel
- To be confirmed
- Deadline
- Thursday 18th, 9am
- Rate
- To be quoted
Demo: nothing is actually sent.
Record filled in by the copilot
Emily Carter
Stage 1 of 5 · Request
- Pickup address
- 14 Maple Street, Oak Park
- Drop-off address
- To be confirmed
- Type of parcel
- To be confirmed
- Deadline
- Thursday 18th, 9am
- Rate
- To be quoted
The stages and the fields are the ones Standin generates for couriers. The three cases are examples, written to show a filled-in record. Nothing is saved: it all happens in your browser.
Create mineTry it now
Paste a customer message, the copilot answers it
The copilot reply and the filled-in record will appear here.
Questions
Frequently asked questions
Standin answers
Can I track deliveries and their proof?
Yes. The pick-up, the destination, the time and who received it stay on the record. A dispute a week later is settled from the file.
Can I handle regular clients with a monthly account?
A regular is a record with its own rhythm, and the Accounting page shows what is invoiced and what is still owed.
Does the copilot answer an urgent request?
It answers within the minute, asks the pick-up, the destination and the deadline, and creates the record. Urgency is the whole business here.
Is Standin a good fit for couriers?
Yes. You describe your work in a few sentences and Standin builds a CRM made for couriers: your stages, your fields, your words, not a generic template.
What information does Standin track for couriers?
Your CRM tracks what matters in your trade, for example "Pickup address", "Drop-off address" or "Type of parcel". You can add, rename or remove any field at any time.
How does the copilot answer my clients while I work?
It reads your emails and messages, drafts a reply in your tone and updates the file. You approve before it goes out, or you turn on auto-send if you prefer.
Is it free?
You start for free: you create your CRM and try the copilot without paying.
Do I stay in control of what is sent to my clients?
Yes. The copilot drafts the replies, but nothing is sent without your approval, unless you turn on auto-send yourself.
Do I need to install any software?
No. Standin runs in your browser, on your computer or your phone. There is nothing to install.
How long does it take to get started?
A few minutes. Answer a few questions about your trade and your CRM is ready, already seeded with example records.
Related trades
Not quite your trade? These neighboring trades work to the same rhythm, and each has its own page.
Read next
Three short reads, picked for how couriers actually work.
Guide
Notebook, spreadsheet or CRM when you work alone
When a notebook is enough, when a spreadsheet helps, and when a CRM finally pays off. Without the sales jargon.
Guide
How to answer clients when you are out on the job
You cannot pick up with your hands full. Here is a simple system so every client gets an answer even when you are busy, without thinking about it all day.
Templates to copy
Chasing an unpaid invoice: 3 templates
Three escalating messages for an unpaid invoice, from the polite reminder to the formal notice, with the timing that keeps the relationship.
In three steps
no setup and no technical skills needed
How it works
01 · You
You describe your trade
A few simple questions, no jargon: what you do, the stages a client goes through until the job is done, and the details you record every time.
02 · Standin
Standin builds your CRM
A plumber gets job records, a senior-placement advisor gets family cases. The stages and fields come from your answers, with no template imposed.
03
The copilot replies to your clients
During a job, a message arrives: the copilot replies in your words and completes the client record. Anything that commits you waits for your approval.