You
Standin
Your client reaches outYou are workingStandin replies
Emily CarterMessage received
Hello, I am locked out and my key is still inside. Could you come quickly?
The copilotSent
Hello Emily, your request is marked as urgent. To arrange the service call, could you send me the exact address and tell me what type of door it is?
Record createdEmily CarterFirst contactUrgent
From a few questions, Standin creates your CRM, a practical and intuitive tool to track your clients, fully shaped around your trade.
What sets Standin apart: we also build a unique copilot, made specifically for your business.
While you work, your copilot replies to your clients in your own words and automatically updates their records, so that no inquiry goes unanswered.
Free plan, no credit card required.
What you do
What your Standin copilot does
At the same time, each on their side
You are in the middle of a job
Your phone buzzes in your pocket, but your hands are full.
Your Standin copilot reads Emily's message
If you have allowed it, it replies to her right away, in your words.
You keep working
Nothing to jot down, nothing to copy over in the evening.
It creates Emily's record
A minute after her message, it notes the urgency and what she needs, and opens her case.
You finish the job
You pick up your phone and review the reply before sending it.
It shows you the reply to approve
A quote or a sensitive message commits you: it goes out only with your approval.
One minute, no sound: Standin answers a client.
Why we built Standin
Standard CRMs are designed for sales teams tracking deals. Your business runs on job sites, cases and appointments. Without a suitable tool, information gets scattered: part of it in a catch-all notes field, the rest in a notebook.
Then there are the missed inquiries. You are with a client when a message arrives, and the prospect waits for a reply that does not come.
They will not wait
They will contact a competitor.
Live demo
Open a record, move it forward
Here are three CRMs generated by Standin during our tests, for three different trades. Switch freely between them.
No template is prepared in advance for any sector: the structure and the wording come from what you describe.
Family case
Messages received
Message received
“Hello, my mother is 82 and has early-stage Alzheimer's, she can no longer stay at home alone. We are looking for a home with a secure unit around Denver, for a budget of about $6,500 a month. It is fairly urgent, she leaves the hospital in ten days.”
Reply drafted by the copilot
“Hello Susan, I understand the urgency. We regularly handle hospital discharges around Denver, and a secure unit within your budget is entirely possible. Could we talk tomorrow to go over everything: would late morning suit you?”
Record filled in by the copilot · Needs assessment
- Conditions
- Early-stage Alzheimer's
- Urgency
- Critical (leaving the hospital)
- Monthly budget
- $6,500 per month
Demo: nothing is actually sent.
Record filled in by the copilot
Susan Miller
Stage 2 of 6 · Needs assessment
- Contact name
- Susan Miller
- Phone
- (303) 555-0142
- Came in via
- Person concerned
- Her mother, 82
- Conditions
- Early-stage Alzheimer's
- Urgency
- Critical (leaving the hospital)
- Monthly budget
- $6,500 per month
The stages and fields come from real generations. The cases are examples written to show a complete record.
Create mineAfter the reply
The rest of the job, in one place
Replying to a client is only the start. The quote, the deposit, the work order, the invoice and the appointments all sit on the same record, with no second tool.
- The quote signed online
- You send a quote, the client accepts it from their phone. The approval is dated, the record moves forward, and Standin prepares the deposit invoice, deducted from the final one.
- The work order signed on site
- At the end of the job, the client signs with a finger on your screen. The work order is locked and a copy goes out by email, under your company name.
- Unpaid invoices followed up for you
- An invoice left unpaid is followed up after three days, then ten, then twenty. You can also follow up with one tap. On a paid plan.
- Your appointments and your route
- The client picks a slot on a public link, the appointment lands in your calendar, and in the morning today's route puts them in order, with directions.
- Your client follows the case
- A link to send them, with no account and no password, showing where their request stands. That is fewer calls asking how it is going.
- Your contacts, brought over from wherever they are
- Excel, CSV, phone contacts or an old tool: your clients land in the CRM, with duplicates merged.
The copilot
A Sunday evening,10:41
You will read this message tomorrow morning. Here is what happens in the meantime.
01A message arrives
At that hour, nobody answers. A client who is kept waiting can quickly turn to a competitor.
02It understands the request
It identifies the urgency, the area and the person concerned, without you having to type anything.
03It drafts the reply
It writes it with your words, your prices and your rules. You review it before it goes out, or let it send on its own.
04The record is up to date
The case is created and placed at the right stage before you have even switched your phone back on.
Message received · Email
“Hello, my father leaves the hospital on Friday and we urgently need a place in Denver. Can you help us?”
Prepared reply
“Hello, I understand the urgency. We regularly handle hospital discharges in Denver. To move quickly, could you tell me the monthly budget you have in mind?”
Record updated
- Person concerned
- Her father
- Area
- Denver
- Urgency
- High, leaves the hospital Friday
- Stage
- Needs assessment
Example: the copilot handles a new message.
Try it now
Paste a customer message, the copilot answers it
The copilot reply and the filled-in record will appear here.
Your data
What happens to your data
Connecting your inbox to Standin takes trust. Here is what we do with that access, and what we will never do with it.
- Access to your inbox is encrypted
- The permission you grant us is stored in encrypted form. Even if someone broke into our database, your emails would remain out of reach.
- Your conversations train no AI
- Your clients' messages are never used to train an artificial intelligence. The software only passes them to services that commit not to do so.
- Your records stay in Europe
- They are hosted in Frankfurt, Germany, under the GDPR.
- Your records remain yours
- You can export them to a file whenever you wish. If you close your account, all your data is permanently deleted.
Plans & pricing
Free to get started, paid to hand it over
The CRM, the assistant that keeps your records in order and the copilot that drafts your replies are free.
With a paid plan, the copilot sends its replies on its own, follows up on your quotes and can answer the phone.
Standin
- A CRM built for your trade, not a one-size-fits-all tool
- As many client records as you want
- An assistant you just talk to: "add Mrs. Parker", "who is overdue?"
- Replies to your clients written ahead: you read them, you send them
- 20 replies prepared a month (one message to a client = one reply)
- You keep a record of what happened for 30 days
Standin
- Everything in the Free plan
- Replies go out on their own, the day you allow it
- Unanswered estimates followed up for you
- The copilot reads the PDFs your clients send
- Your clients and invoices exported for your accountant
- 500 replies prepared a month
- Buy extra replies when you run out, without changing plans
- Up to 3 mailboxes connected, and 2 businesses kept separate
- All your history kept, with no time limit
- Phone add-on at $39/mo: the copilot answers calls and texts, 250 call minutes
Standin
- Everything in Pro
- The copilot answers your calls and your texts, included
- 600 call minutes a month
- Your own number, set up with you
- 3,000 replies prepared a month
- Buy extra replies when you run out, without changing plans
- Up to 10 mailboxes connected, and 5 businesses kept separate
- All your history kept, with no time limit
No credit card required. Cancel at any time.
Questions
Frequently asked questions
Standin answers
What is Standin?
Standin is a CRM built around your trade, with a copilot that takes over when you are not available. It replies to your clients in your tone and keeps their records up to date.
Is it really free?
Yes. The CRM, the assistant that keeps your records in order and the copilot that drafts your replies are free, with no credit card. On the free plan, you review each reply before it goes out. Paid plans add automatic sending, the phone line and higher limits.
How does the copilot reply to my clients?
It reads the emails you receive, drafts a reply in your tone and completes the client record. You decide whether it sends on its own or waits for your approval. A quote or a sensitive reply is always submitted to you before it goes out.
Who is Standin for?
Freelancers, tradespeople and small service businesses that lose inquiries because they cannot reply in time: plumbers, coaches, consultants or family advisors.
Is my data protected?
Yes. Standin complies with the GDPR, encrypts access to your inbox and lets you delete everything at any time. You are always told when the AI is involved.
Do I need to install anything?
No. Standin runs in your browser, on a computer as well as on a phone.
Create a CRM in two minutes
Answer a few questions and your CRM is ready.
You can also explore a complete CRM before creating an account.
In three steps
no setup and no technical skills needed
How it works
01 · You
You describe your trade
A few simple questions, no jargon: what you do, the stages a client goes through until the job is done, and the details you record every time.
02 · Standin
Standin builds your CRM
A plumber gets job records, a senior-placement advisor gets family cases. The stages and fields come from your answers, with no template imposed.
03
The copilot replies to your clients
During a job, a message arrives: the copilot replies in your words and completes the client record. Anything that commits you waits for your approval.